Where is your business losing the most opportunity?
Select a common bottleneck to see how Acumen eliminates friction and builds a smoother system.
“What happens when someone calls and nobody answers?”
Acumen triggers automated missed-call text-backs in under 5 seconds and launches intelligent follow-up workflows so you never miss another deal.
Want to see exactly how this workflow functions in your specific business?
Meet Your Always-On Business Partner
Acumen brings together the tools, people, and automation you need to attract, convert, and keep more customers — all in one connected system.
"Less busy work. More growth."
The Questions Every Business Owner Should Be Asking
If you can't clearly answer these questions, you're leaving opportunity on the table. Acumen helps you close the gaps.
“It's not just a list of features. It's a better way to run your business.”
Run it all from your phone — Acumen On the GoThe Four Disciplines
Acumen is organized around four essential disciplines that every business needs to grow. One connected operating system instead of isolated tools.
STRATEGY — See Clearly
Turn information into insight. See the big picture.
Acumen creates a central customer and opportunity layer so you can see people, conversations, pipeline activity, appointments, and outcomes in context — not scattered across multiple systems.
“A clear view changes everything.”
From First Click to Lifetime Customer
See how information moves through ONE connected system. No dropped leads, no manual copy-pasting, and no disconnected software tools.
ATTRACT
Website, funnels, local search, Google & Meta ads, social publishing, and referral traffic.
Every prospect starts somewhere. Acumen connects your acquisition channels directly into your capture engine, eliminating dropped leads and disconnected tracking.
Key Connected Capabilities In This Step:
Real Businesses. Real Results.
Different industries. The same underlying operating system.
Home Services & Contractors
New HampshireNever lose a roof, plumbing, or HVAC job to slow response.
“Acumen has completely changed how we handle leads and follow-up. We're booking more jobs and nothing falls through the cracks anymore.”
- Instant missed-call text-back
- On-site mobile estimates & signatures
- Automated Google reviews upon completion
Medical, Dental & Wellness
VermontAutomated booking, intake, and patient appointment retention.
“Our missed calls used to be lost patients. Now they turn into appointments automatically. It's like having a 24/7 receptionist.”
- Self-scheduling patient calendar
- Two-way automated SMS reminders
- Intake forms linked to patient records
Retail, Food & Service Businesses
MaineCustomer loyalty, multi-venue lead discovery, and fast checkout.
“We can see exactly where every customer is in the process, from first contact to final payment. It's a game changer.”
- QR code interactive discovery
- VIP SMS broadcast campaigns
- Fast mobile invoicing and payments
Agencies & Professional Services
MassachusettsTransparent pipelines, client portals, and recurring billing.
“We eliminated five separate software subscriptions in week one. Our clients love the unified communication experience.”
- Complete pipeline visibility
- Automated recurring retainer billing
- Multi-channel unified client inbox
“Different businesses. A common advantage.”
Every industry. One mobile app. Acumen On the GoReal Businesses. Real Synergy. Greater Opportunity.
Acumen customers are not simply purchasing software. They plug into an expansive ecosystem of media, authority publications, video studios, and local business discovery networks.
The Exposure Value Ecosystem
Acumen connects your business to a growing ecosystem of local media, business networks, digital publications, interactive displays, directories, and lead-generating platforms — creating more exposure, valuable backlinks, and more ways for customers to discover you.
LOCAL BIZ INTERACTIVE
In-Venue Lead GenerationInter
We Grow When You Grow
Our business is helping your business grow. That means we take an active interest in getting your business as much meaningful exposure as possible throughout our ecosystem — much of it simply included as part of being an Acumen customer.
When those opportunities generate leads, Acumen gives you one place to capture, follow up, and turn them into customers.
“Real businesses. Real synergy. A smarter way forward.”
Put Acumen to work. Pay for the plan when it's earning its place.
Start with no Acumen software subscription. Set up your business, use the tools, and see what Acumen helps you get done. There's no 14-day clock.
Launch
Get set up. Put Acumen to work.
No Acumen software subscription
Set up your business and start using Acumen. Optional services that carry operating costs are funded separately through your usage wallet and shown before you activate them.
- Set up your business in Acumen
- Use the core tools and see what gets done
- No subscription charge during Launch
- No 14-day clock — stay until you see value
Growth
For small teams
Up to 3 users included
The full core Acumen platform for owner-led businesses and smaller teams. Additional users are $15 per user per month, confirmed before your subscription changes — so you can grow your team without leaving Growth.
- Full core Acumen capabilities
- Up to 3 users
- Additional users: $15 / user / month
- Change confirmed before any price change
Pro
Room for a bigger team
Up to 20 users included
The same core platform, built for companies that have become larger, more structured, and more operationally complex. Pro brings the structure, accountability, and management visibility to keep a growing organization moving. For more than 20 users, we'll work out the right capacity and price with you before anything changes.
- Full core Acumen capabilities
- Up to 20 users
- Additional users: $15 / user / month
- Built for organizational complexity — not just more seats
Growth and Pro share the same core Acumen capabilities.
Growth helps you run the business. Pro helps you manage the complexity that comes with growing it.
Acumen AI Assistant
Free for 14 daysAn optional AI layer that helps you set up Acumen, learns about your business — services, customers, goals, processes — and assists with everyday work. Included at no additional charge during your first 14 days of onboarding.
Acumen is a complete product at $127/month with or without the AI Assistant. The AI Assistant is an optional enhancement — never a surprise charge. You choose whether to continue it after the 14-day onboarding period ends.
Growth helps you run the business. Pro helps you manage the complexity that comes with growing it.
We don't reserve all the intelligence for Pro. The difference is what the intelligence is for.
Growth
Intelligence helps an owner or smaller team do the work — classify, prioritize, and route so the right next step runs.
- Inbound inquiry classification
- Lead qualification & prioritization
- Spam and noise filtering
- Routing an inquiry to the right workflow
Pro
Intelligence helps coordinate, govern and oversee the work of others — structure, accountability, and management visibility.
- Teams, roles & permissions
- Accountable handoffs between people
- Management by exception
- Oversight across departments
Pro isn't just more seats. It's built for real organizational complexity.
When your business becomes an organization, Pro gives you the structure, accountability, and management visibility to keep it moving. Here's the direction we're building toward — Structure → Coordination → Oversight.
Teams, Roles & Permissions
Group people into teams and departments, and give each role the right level of access, authority, and visibility — so a salesperson manages their own opportunities while leadership sees across the business.
Who should see, change, assign, or approve what?
Handoffs & Accountability
Track when responsibility moves from one person or department to another — who owned it, who owns it now, and whether the next step has been accepted — so work never falls through the gaps between teams.
The handoff is tracked — previous owner, new owner, what's required, and whether it's been accepted.
Does everyone know who owns the next action?
Management by Exception
Instead of making leadership watch everything, surface the things that actually need attention — stalled follow-up, unaccepted handoffs, overdue estimates — so management intervenes where it matters.
Where does leadership actually need to step in?
Product direction, not active features. These three capabilities describe where Pro is headed. They are not advertised as completed functionality until they are built and tested in Acumen. Pro today includes the full core platform and up to 20 users.
Need Something Industry-Specific?
No platform replaces everything. If your business relies on specialized industry software, you don't necessarily have to give it up.
We can connect specialized tools to Acumen through APIs and custom integrations — allowing information to move between systems and enabling Acumen automations to trigger actions, follow-ups, notifications, and workflows around the software you already depend on.
Replace what you don't need. Connect what you do. Automate the rest.
API Connections
Bridge specialized tools directly into Acumen.
Triggered Workflows
Automate follow-ups around your existing software.
Two-Way Sync
Keep data moving between systems automatically.
Ready to Run Your Business on One System?
Acumen replaces fragmented tools, manual processes, and communication breakdowns with a connected operating system built for sustainable growth.
“A Smarter Way Forward.”
